Application of Virtual Reality Technology in the Software and Hardware Industry

In the race for technology and digital transformation, software and hardware products play a crucial role in the modern industrial market, creating numerous benefits and values for users. However, not all consumers fully understand the functions and relevant information about these products. Typically, customers will work with sales representatives to address their inquiries. As a result, the process of accessing information becomes longer, and work efficiency is significantly impacted. 

Moreover, businesses face many challenges when it comes to promoting and marketing products and equipment due to the abstract nature and technical information that may be difficult for those outside the industry to fully comprehend. Customers often need to engage with the product and consult with sales representatives to understand it properly. Therefore, it is easy to recognize a "gap" where technology has not been widely applied in promoting the image and driving the business of software and hardware products on social media platforms, despite being a popular channel for accessing information. 

VR360 offers a solution by applying virtual reality technology to businesses in the software and hardware industry. Virtual reality technology enables the creation of 3D spaces that accurately represent the process of using software and hardware in detail, providing customers with an overview of the product. With this technology, customers do not need to visit in person to see and interact with the products in a realistic manner. 

📌 Check out VR360's outstanding projects in the field of Device Software here

Additionally, virtual reality technology provides detailed information about the features of software and hardware products, as well as the contexts and scenarios in which these products can be applied. This helps customers grasp accurate and clear information about the products. By experiencing the virtual tour, customers can access relevant details about the software and hardware without relying on the assistance of sales consultants. This innovative experience builds trust and generates significant customer engagement, making it easier and faster for them to make purchasing decisions.

VR360 offers groundbreaking technological solutions such as Virtual Tour, 3D Models – AR, 360 Photography, 360 Video, and more, supporting the sales process and product communication for businesses. These solutions allow customers to test product features, customize interfaces, and experience the functions of software and hardware. They can also view the details of software and hardware in a visual, multi-dimensional perspective, accurately simulating the operational processes of both, enhancing the customer experience and attracting potential buyers. 

What are the outstanding benefits of applying virtual reality technology in the software and hardware sector? Continue reading the content below! 

I. Benefits of Applying Virtual Reality in the Software and Hardware Industry

The value that virtual reality technologies bring to software and hardware products is undeniable, offering significant advantages such as: 

1. Realistic and Lifelike Experience

For software and hardware products, customers rarely can engage directly before making a purchasing decision. This creates certain limitations in the process of researching product information, as understanding software and hardware is not an easy task for those outside the industry.

With Virtual Tour, customers will experience a novel and convenient way to access information. There is no need to visit the store in person or rely on a salesperson for introductions. Customers can explore software and hardware in a virtual space, where they can move around and interact with the devices from various angles. They can examine the details of the products and components clearly, proactively gaining a thorough and visual understanding of the products as if they were physically present at the location. 

2. Easy Information Integration with Multiple Features

The VR360 Tour platform allows for the display of product, device, and software details, contact information, and direct links to OTA platforms. This ensures that customers can access accurate and transparent information and contact the team for free and quick consultations. It provides convenience for customers during their virtual tour experience, allowing them to directly reach out to a consultant or place an order. 

3. An Effective New Marketing Tool

For software and hardware products, communication can be challenging, especially for unfamiliar software where customers might struggle to fully understand the product's functions and benefits. Traditional images and videos alone may not be sufficient to address customer inquiries. 

The VR360 virtual reality technology solution offers customers a new way to access information through virtual tours, providing the most realistic experience of the products. Additionally, VR360 Tours is compatible with multiple devices and platforms, expanding its reach to a wider customer base. More importantly, this solution enhances customer satisfaction by offering an interactive and authentic experience. 

4. Differentiating and Enhancing Brand Reputation

As businesses face increasing competition within the same industry, traditional sales methods are no longer sufficient to maintain a competitive edge. Implementing virtual reality technology in business is seen as a powerful tool to differentiate and enhance customer experience by offering online interaction with products, devices, and software. 

This also serves as a solution to improve sales effectiveness. By utilizing VR360 Tours, the customer service process is streamlined, eliminating the need for sales staff to spend excessive time explaining, demonstrating, or guiding customers through product features. Customers can explore the details directly within the virtual tour. Therefore, promoting products through VR360 Tours is essential for creating differentiation and strengthening brand reputation. 

5. Time and Cost Savings

One of the clear benefits of using virtual tours is that both customers and businesses save time and money. Customers no longer need to spend time visiting stores to view products; they can simply access the VR360 Tour to experience the product as if they were physically there. 

From the business perspective, customer service staff can significantly shorten the time spent assisting customers during the product discovery phase. Customers can access and experience the products using VR headsets, smartphones, or computers, without needing to rely on assistance from sales consultants. 

II. VR360 Services for Software and Device Products

VR360 services are well-suited for software and device products, including VR360 Virtual Tours, 3D Models – AR, 360 Photography, and 360 Video Recording. 

Virtual Tour: A virtual tour allows customers to explore a product or device display space interactively. Here, customers can experience and interact with the software or device products in detail and authenticity. With a 3D product display and 360-degree space technology, this service leaves a strong, positive impression of the products and opens opportunities to engage with potential partners, boosting business development effectively. 

Explore more about Virtual Tour here: VR360 Virtual Tour - VR Tour - 360 Tour - Virtual Showroom

360 Photography: This technological solution provides multi-dimensional images that showcase the software or device product space, offering a significant advantage over traditional 2D images. Additionally, 360 photos are compatible across many platforms like Facebook, websites, Google Street View, etc., making these devices more engaging for customers, increasing visibility, and enhancing brand credibility. 

Learn more here: 360 Photography. 

360 Video Recording: Using advanced equipment, this service creates immersive, multi-dimensional, and high-resolution videos of the product and device display spaces. 360 videos are a vital resource for promoting a company's image to partners and customers, easily integrating with social platforms like Facebook, YouTube, etc. 

Explore more here: 360 Video Recording. 

3D Models – AR: The 3D-AR model allows customers to view the software or device product in a 3D environment. Users can interact with, rotate, and resize the products as needed to get a more comprehensive and realistic perspective. This service helps businesses efficiently and quickly market products that are difficult to access, optimizing both time and cost. 

Learn more about 3D-AR services here: 3D Model – AR 

III. Key Features of VR360 Virtual Reality Solutions

Unlimited Viewing Angles: 

When initiating a virtual tour, customers can fully observe and interact with the devices from various angles, allowing them to examine product details more thoroughly and gain valuable insights. 

Integrated Multimedia Content: 

In addition to images, users can integrate other types of content such as text, hyperlinks, labels, maps, and contact information, making it easier for customers to access information and purchase products. 

Advanced Features: 

VR360 services allow for the integration of advanced features such as virtual hosts, voice-over narration, mini-games, and 3D models, enhancing the interactivity and enjoyment of the customer’s tour of the software or device. 

Information Management System 

When applied to the software and device field, virtual reality technology can also collect and store user data. It provides a comprehensive management toolset that allows businesses to easily track customer information, products, statistics, reports, and many other essential features. 

Multilingual Display 

With integrated interfaces and narration featuring multilingual support, businesses can easily reach both domestic and international customers, offering the ability to display content in various languages. 

Multi-Device Compatibility 

The services at VR360 are easily accessible across all smart electronic devices, including computers, tablets, smartphones, and VR headsets. 

Here are the related articles: 

• Image Promotion Solutions for Shopping Malls in the 4.0 Era https://vr360.com.vn/giai-phap-quang-ba-hinh-anh-danh-cho-cac-trung-tam-thuong-mai-trong-thoi-dai-4-0  
• Image Promotion Solutions for Showrooms in the 4.0 Era https://vr360.com.vn/thuc-te-ao-showroom-cua-hang  

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